1. General deletion request
Request deletion at info@ingatlanvitrin.hu, identifying the relevant email address, service/property and whether the request concerns an account, CRM record, inquiry or integration. Only necessary identity evidence will be requested. Where the customer organisation is the controller, IngatlanVitrin forwards the request and assists as processor.
2. Account and CRM after paid access
After paid access ends, a six-month recovery period begins. Without reactivation, operational organisation data, including CRM, inquiries, tasks, properties, media, integrations and an account used only for that organisation, is deleted or irreversibly anonymised. Minimum accounting evidence normally remains separately for eight years.
3. Meta Lead Ads
Normal disconnect revokes access and deletes local tokens/settings but does not automatically erase previously imported leads whose controller has an independent valid retention basis. A signed Meta data-deletion callback or app deauthorization starts targeted deletion of the integration, attributable Meta inquiries and activities; a contact is deleted where no other lawful source, task or activity remains.
The callback returns a confirmation code and public status URL showing pending, processing, completed or retryable failure status.
4. Google, media and cookies
Google disconnect attempts token revocation and deletes local tokens. Calendar events already created may remain in the user's Google account. Media deletion requests removal from ImageKit, subject to cache expiry. Analytics/marketing consent can be withdrawn through Cookie Settings and associated browser cookies can be removed.
5. Backups and evidence
Deleted data is not restored to normal use from backups. If disaster recovery requires restoration, completed deletions must be re-applied. Minimal request evidence, such as time, type, status and confirmation code, may be retained only as necessary for accountability and legal claims.